Essential UX Techniques for Creating Delightful Products

Do you have the right people driving your product decisions? Are you gathering insights that lead to user engagement and delight?
We all want to create products that are the best they can be. We’d like to eliminate all of our users’ frustration and have them talking about how delightful the experience is. In this presentation, Christine Perfetti will share research, design, and organizational best practices that your team can use right away to see great improvements in your product’s experience.
Christine Perfetti picked up on these approaches, refined them, and started using them in her daily work at leading companies like Acquia and Carbonite. Not only has she built successful design teams who’ve created business-changing products, but she’s transformed a design team from a siloed group into collaborative partners. Her ability to bridge gaps and fuse product management with engineering will be evident in this talk.