We’ve all been stumped during a common interaction like registration, checkout, or even a form submission. In this seminar Des Traynor is going to teach you how to craft clear microcopy that facilitates user interactions without friction.
Before giving your “sign up” button yet another design treatment, watch this seminar and consider your microcopy instead.
Consider these bits of ubiquitous microcopy: tweet, like, poke, friend, share, and follow.
Would sending 140 characters of wit, wisdom, information, and insight be as much fun if you just hit “send?” Can you really “like” a post about someone’s lost cat?
Des Traynor says, “Words and interface give context to the actions that your users will take, and the relationships that form.” The way you describe core components of your product can have a huge impact on whether it succeeds or fails.
Microcopy matters. Labels influence relationships, and language drives behavior. A little something to remember the next time you’re writing instructional content, assistive text, button labels, and text field labels.
Portfolio required: two words that fill UX designers with dread, regardless of their experience. We're often experts at sharing our users stories, but find it difficult to share our own. Like them or not, UX portfolios are here to stay. They're a vital part of the recruitment process. The right one can get you the interview - and your dream job. In Sharing our Stories: Designing and Reviewing UX Portfolios, Ian Fenn shows you how designing your UX portfolio can actually change your life.
Ian teaches you to:
Discover how designing a UX portfolio can actually change your life
Represent your experience and value
Overcome common constraints in telling your story
Know what to look for when you conduct a portfolio review
Improve your UX portfolio today, with your All You Can Learn subscription.
Brian Suda will show you just how powerful great data visualizations can be—especially when they’re tied to marketing or social-media campaigns aimed at raising awareness, conveying meaning, and getting users to interact.
Learn how to make impactful data visualizations that actually get looked at.
There’s no question we should be designing for mobile. But you might be asking yourself if you should build a mobile website, native app, or even both.
For Delta, their mobile website offers customers the ability to do some simple tasks on the go like checking if their flight is on time. But their native app takes it one step farther.
“Customer’s can see their SkyMiles, check in for their flight, track baggage, and even change flights,” says Nate Schutta. Delta’s native app gives customers a personalized experience because they’re already logged into their account. “It knows me, so it can tell me when my flights are coming up. I can go see details. I can see my boarding pass.”
The question you need to ask is “what kind of mobile experience do our customers need?” Then go design for that, whether for a native app, mobile website, or both.
Generations, technologies, cultures, and organizational goals all influence whether team members can work remotely — and to what degree. Some companies are beginning to dabble with this shift. Others are fully remote. How do they design together — and successfully — from afar? According to Jeff Gothelf, it all comes down to communication. Using 9 specific tactics and a host of Lean methods, Jeff discovered how to design effectively with teams sitting half a world away.
In this video, Jeff will show you how he maintains team cohesion, builds trust with colleagues and clients, and takes advantage of tools that improve long-distance collaboration.
In this presentation, Nathan Curtis shows you how design systems can be organized and sustained over time. Effective design systems allow teams to converge and unify efforts across products, understand the needs of product teams, and seek feedback. You'll learn how to communicate the value of developing a living design system in your organization—one that responds to the needs of teams and encourages designers to contribute, document, and sustain the product.
Manage and support a sustainable design system
Align team interests across products
Inspire designers to share their work
Nathan gives you concrete tips and techniques for how to organize and structure your library as a tool to effectively communicate priorities to other teams.
In 2014, remote job postings increased by 26% over 2013. If you’re not among the ranks of workers who can clock in while wearing their bathrobes, that could change in the near future. Are you suited to the life? Not everybody is.
People who do best in remote working situations tend to share similar characteristics. They prefer to work independently. They’re highly motivated and self-disciplined, trustworthy and responsible. They don’t need someone else to give them a task list.
Happy remote workers thrive in results-driven environments. They don’t want to be chained to their laptop from 9–5 when they do their best work before dawn or after midnight. If the most important thing is that they deliver their work on time, why should it matter when they do their work? Or how many hours a day it takes?
If everything above sounds like you, and you’re lucky enough to have an employer that’s willing to let you work remotely, give it a try.
Real user research — the kind that doesn't waste everybody's time — means finding qualified people whose feedback shapes your business. That involves a more strategic recruiting process; one that might be shorter and less budget-intensive than you think. Dana Chisnell knows what it takes to get the right people for a research study, by using open-ended interviews with respondents instead of screening questionnaires.
In this seminar, Dana will teach you her repeatable process for finding and interviewing real users to get great data.
Good content guides us, helps us focus, and encourages us to explore: it helps us make better choices and have more positive memories of an experience. In Controlling the Pace of UX with Content Strategy, Margot Bloomstein will share how companies use content to control and focus users' attention.
In Contolling the Pace, Margot will show you how brands structure conversations to help their target audiences make decisions. With her as your guide, you'll start identifying the content hurdles that are preventing your users from feeling satisfied.
In Research & Design for the UX Team of One, Leah Buley captures strategies to help small teams structure realistic processes that integrate with their existing workflows. She walks us through a repeatable process for any team to follow, whether in-house or remote. You’ll get practical discovery and planning techniques, plus some tips for collaborating with colleagues on UX research, design, and testing.
Even if you’re on a teeny design team—or the solo voice at your org—you can make great UX designs. Let Leah show you how.