Mapping Experiences: It’s the Destination and the Journey
What You’ll Learn
- Initiate The Effort
- Draw the Diagram
- Align and Envision
- Test and Experiment
Recently Added to the Library
Collaborative Information Architecture
What You’ll Learn
- Practice information architecture collaboratively
- Learn collaborative facilitation techniques
- Build your UX toolbox with new diagrams and techniques
Service Design Thinking
What You’ll Learn
- What is service design?
- How can I use service design practices in my work?
- How do I lead workshops using service design tools and methods?
Designing Motivational Interventions
What You’ll Learn
- What is behavior change design and how is it different from traditional UX?
- How can we influence behavior in digital interventions?
- What is the process for behavior change design?
- How do we know that digital interventions work?
Combining Qualitative and Quantitative Research
What You’ll Learn
- Using Qualitative and Quantitative Measurement
- Improve Your Onboarding Process